EC Software Aquires Fast-Help.com

EC Software Acquires Fast-Help.com to Continue Support for the FastHelp User Community

 

Salzburg, Austria – March 20, 2024

EC Software GmbH, the authors of the popular authoring suite Help+Manual today announced the acquisition of Fast-Help.com. FastHelp is a software for multilingual technical documentation, originally developed by IT Training Academy Ltd in London, UK. The software was regularly updated until 2020. EC Software strives to provide ongoing support for the FastHelp user community and a smooth transition of existing multilingual documentation projects.

A Smooth Transition

For about two decades, FastHelp and Help+Manual have taken parallel paths in creating and delivering digital content. We are currently working on a transition to bring FastHelp project databases (Access MDB) to the next level and enable seamless integration into the Help+Manual authoring suite.

FastHelp's unique selling point is the combination of multiple languages in a single Access database. Help+Manual's strength, as an XML-based authoring tool, is XML standards compliance and openness for the integration of external content. Help+Manual also offers a Translation Assistant to easily manage and translate multilingual projects.

Smart Upgrade

For legitimate owners of a FastHelp license (Standard, International and Corporate) we offer attractive upgrades to Help+Manual Basic, Professional and Floating licenses.

If you own multiple licenses of FastHelp, please contact us at sales@fast-help.com for an individual offer.

Instant Transition

Help+Manual can import content from a variety of source formats. However, you get the most complete transition by importing a HTML help (.chm) file created with FastHelp. This format delivers not just formatted pages, but a complete table of contents, keyword index and a help context number map. By importing CHM files, you are ready to go to republish your content with Help+Manual.

For any questions you might have about the transition, we are available for you at support@fast-help.com.

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